Telecare Admin - 6 month secondment
Hours: 37.5 hours per week
Shift pattern: Monday - Friday 10:30 - 18:30
Salary: £11.54 per hour rising to £11.67 per hour
Location: Remote/ Hybrid New Milton or Chippenham
This role is a UK based role and any hybrid/remote work must also be within the UK.
Start Date : ASAP
For this role, you need 5mbps upload and 15mbps download internet speed.
Appello Perks
* 31 days holiday rising to 33 with length of service (PRO RATA).
* We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
* 24/7 employee assistance programme with an easily accessible app!
* Family and friends’ discounts on our services & products.
* Pension Scheme, up to 4% Company matched.
* Free on-site parking.
ABOUT YOU
You must possess a genuine desire to help the community, be empathetic and attentive to our stakeholders' needs. You are a great communicator, have exceptional attention to detail, and have an appetite to learn new skills. You can use your initiative in problem solving and have an understanding of the Appello Monitoring emergency platform.
THE ROLE
You are the focal point for all customer interactions into the monitoring centre including staff, managers, residents, and next of kin contacts. You must deliver first-class customer service by answering calls promptly, listening to the enquiry, and responding efficiently in a courteous manner. You must ensure that precise information is taken and accurately input onto our Telecare platform in line with our company's quality procedures. You must also provide high-quality administration for the monitoring business.
READY TO APPLY
If you are interested in this role, please upload your CV.
OTHER INFORMATION
This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age, or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers team on 01425 626337.
#J-18808-Ljbffr