Job summary St Luke's Hospice are looking to welcome a permanent Director of Care and Quality to their team on a full-time basis, based either at their Basildon or Thurrock site. This senior position plays a pivotal role in overseeing the quality and care services at St. Luke's Hospice and requires a strategic thinker committed to enhancing patient experiences and outcomes through innovative care practices and adherence to regulatory requirements. The successful candidate will possess a deep commitment to person-centred care, with the ability to lead by example and inspire a multi-disciplinary team. Main duties of the job Lead the development and implementation of care strategies that ensure the highest standards of patient care and safety. Monitor and evaluate care quality metrics and performance indicators, driving continuous improvement initiatives. Collaborate with clinical teams to develop and implement best practices in care delivery and patient support. Ensure compliance with local, national, and organisational policies, and manage the audit processes to maintain regulatory standards. Cultivate a culture of excellence and accountability in care delivery through effective leadership and staff development. Flexibility in working hours to meet the needs of the service, including possible evenings and weekends is required. About us We are a local charity providing compassionate care to people whose illnesses are no longer curable. We promote dignity in dying and empower people to make the choices they want, from the moment they are diagnosed. Our care considers peoples medical, spiritual and emotional needs, including support for loved ones and carers. Anyone living in Basildon and Thurrock can call on us 24 hours a day, seven days a week. Working alongside other healthcare providers, our specialist services are available at the hospice, out in the community or in a persons place of residence. Together, we fulfil peoples choices at the end of their life. We are a charity and the services we provide are free. We rely on voluntary income from local people to deliver the care they deserve. Date posted 21 February 2025 Pay scheme Other Salary £74,000 to £80,000 a year Contract Permanent Working pattern Full-time Reference number 8939 Job locations Nethermayne Basildon Essex SS16 5NJ Job description Job responsibilities If you would like to find out more information about this role, please see the attached job specification. Job description Job responsibilities If you would like to find out more information about this role, please see the attached job specification. Person Specification Qualifications Essential Professional healthcare qualification with an appropriate registration. Experience Essential Extensive experience in a senior healthcare management role, with a proven track record in leading quality and care improvements. Strong leadership capabilities with the ability to influence and drive change. Excellent communication and interpersonal skills, adept in building relationships with diverse stakeholders. In-depth knowledge of healthcare legislation, standards, and the regulatory environment. Eligibility to work in the UK, as sponsorship is not available. Person Specification Qualifications Essential Professional healthcare qualification with an appropriate registration. Experience Essential Extensive experience in a senior healthcare management role, with a proven track record in leading quality and care improvements. Strong leadership capabilities with the ability to influence and drive change. Excellent communication and interpersonal skills, adept in building relationships with diverse stakeholders. In-depth knowledge of healthcare legislation, standards, and the regulatory environment. Eligibility to work in the UK, as sponsorship is not available. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address Nethermayne Basildon Essex SS16 5NJ Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)