Property Maintenance Coordinator Lettings Department, Dorking Salary: £27,000 - £30,000 (DOE) About the Role: We are seeking a dedicated Property Maintenance Coordinator to join our dynamic Lettings department. In this role, you will play a crucial part in managing the maintenance of our residential property portfolio. Your responsibilities will include: Day-to-day maintenance: Handling and resolving property maintenance issues efficiently. Communication: Keeping landlords, tenants, contractors, and colleagues informed about maintenance progress and plans. Record-keeping: Accurately documenting all maintenance activities on our property management system. Financial management: Processing invoices and obtaining competitive quotes for maintenance work. Safety compliance: Arranging essential safety certifications, such as gas safety certificates. Property inspections: Conducting regular property inspections, generating detailed reports using Inventory Hive. Deposit returns: Facilitating the deposit return process, negotiating with landlords and tenants to resolve damage claims, and liaising with tenancy deposit schemes. Administrative tasks: Adhering to lettings procedures and relevant legislation. Client service: Providing exceptional customer service to landlords and tenants. Key Skills and Qualifications: Experience: Previous experience in property maintenance or a related field is essential. Experience with property management software, particularly Reapit, is highly desirable. Qualifications: An ARLA qualification is advantageous but not mandatory. IT proficiency: Strong IT skills, including proficiency in Microsoft Office Suite. Organisational skills: Excellent organisational and time management abilities to handle multiple tasks efficiently. Communication skills: Effective verbal and written communication skills to interact with various stakeholders. Problem-solving: A proactive approach to problem-solving and the ability to work under pressure. Teamwork: A collaborative team player with a positive attitude. Attention to detail: A meticulous approach to ensure accuracy in all tasks. Benefits: Competitive salary Day off on your birthday Regular staff social events Employee assistance programme Company rewards If you are a highly motivated individual with a passion for property maintenance and excellent organisational skills, we encourage you to apply. How to Apply: If you are interested in this exciting opportunity, please contact Sally Asling at ProFind Property Recruitment: ProFind Property Recruitment is acting as a recruitment agency with regards to this position. By submitting your application, you consent to ProFind Property Recruitment processing and storing your data for the purposes of your job search. We receive many applications for our vacancies and aim to respond promptly. If you do not hear from us within 48 working hours, please assume your application has not been successful on this occasion, though we encourage you to apply for future roles with us.