About the Company We are representing a luxury product design startup who are seeking a proactive and versatile Business Manager to oversee their HR and operational functions. Combining a strong focus on HR with broader business management responsibilities, you will work closely with senior leadership to support the team, streamline processes, and ensure smooth day-to-day operations. With established markets in the UK, US, and Europe, this is an exciting and hands-on opportunity to contribute to a growing and collaborative environment. Key Responsibilities HR: Oversee onboarding, employee handbooks, holiday tracking, and team policies. Partner with the external HR consultancy to manage compliance and complex cases. Support team well-being, engagement, and performance management. Review and improve policies, employee handbook, etc to maximise employee engagement, performance and fulfilment. Operations: Act as a central point of contact for operational matters alongside leadership. Manage tasks such as commission statements, holiday approvals, and overdue payment follow-ups. When needed, assist with sales order processing and other operational duties. Collaboration and Leadership: Work alongside the founders and leadership to support business goals. Lead and support a small team, fostering accountability and professionalism. Drive process improvements and contribute to a positive workplace culture. Financial Coordination (depending on experience): Collaborate with the external accountant on tasks such as cash flow, payments, and bookkeeping (if you have prior experience in finance). Provide support for financial processes to assist the founders and enhance operational efficiency (depending on your expertise). Key Skills Strong experience in HR and operational management, ideally within a small business or startup environment in the design industry. Confident collaborator with the ability to work effectively alongside senior leadership. Highly organised, solutions-oriented, and adaptable to a fast-paced environment. Strong interpersonal skills and the ability to liaise effectively with internal and external stakeholders. A hands-on approach, comfortable managing both strategic and day-to-day responsibilities. Not mandatory but beneficial: Solid financial acumen, with experience managing cash flow, payments, and bookkeeping.