Band 2 Hotel Services Assistant - Green Lane Hospital
Monday to Friday Morning 08:00 - 16:00 (37.5 hours per week)
The successful post holder(s) will provide a cleaning and catering service to our Service Users, Staff and Visitors across our Wards and Departments.
You will be working as part of an established Team who provide a full Hotel Services function across the Hospital.
Main duties of the job
Cleaning - Cleaning all areas of the Hospital, including bedrooms with en-suite facilities, bathrooms, day rooms, lounges, corridors, offices and other areas of the Ward.
Catering - The preparation and service of lunch and evening meals items, the handling, reheating, and service of cook-freeze meals. Making light snacks including salads, sandwiches and beverages. Washing up and associated cleaning within the Ward kitchen and dining room.
Other duties - Handling and disposal of waste, periodic cleaning, such as carpet shampooing and curtain changing.
Job responsibilities
1. HOUSEKEEPING
1. Cleaning in all areas to the agreed NHS specification (including but not limited to National Standards of Cleanliness, CQC outcomes and PLACE, and in line with local schedules.
2. Completion of cleaning records.
3. Highlighting to the Nurse in Charge or Hotel Service Supervisor areas of concern e.g. on-going issues around access.
4. Adhering to all aspects of Infection Control to ensure the potential for spread of infection is minimised.
5. Working in accordance with the National Colour Coding guidance.
6. Carrying out termination cleans in line with Trust policy.
7. Carrying out isolation cleaning in line with Trust policy.
8. Completing and documenting a scheduled deep cleaning programme for the specified area.
9. Collection and storage of waste from locations according to the Hospital waste disposal policy.
10. Complete other cleaning duties as required. This will include items such as wheelchairs, commodes, trolleys, furniture/fittings, internal glass and wall washing.
11. Report all sightings of pests to the Hotel Services Office.
12. Change soiled screen, cubicle and window curtains as required under the direction of the Hotel Services Supervisor.
13. Receive and store clean laundry/linen. Remove full soiled linen bags to the collection point. Replace linen bags as required.
14. Operation of a range of cleaning equipment including floor cleaning equipment, steam cleaners etc ensuring their safe and effective use.
15. Assessing condition of equipment and reporting defects.
2. CATERING
1. Receipt of chilled meals and stores, checking for quantity, quality.
2. To ensure the correct storage and rotation of chilled meals and stores.
3. Regeneration of chilled/frozen meals, according to guidelines and food safety instructions. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.
4. Monitoring, recording of food temperatures, as required.
5. Washing by machine all crockery, cutlery and utensils.
3. GENERAL
1. Ensuring the security of all stock, monitoring stock levels and reordering on a top up basis.
2. Reporting maintenance faults to the Hotel Services Office in accordance with local procedure.
3. Undertaking flushing of water outlets in accordance with the agreed schedule. Completion of flushing records.
4. Assisting with the refitting of anti ligature dispenser holders as appropriate.
5. Maintain high standards of personal hygiene.
6. Ensure all information appertaining to Patients and staff is kept confidential.
7. Any other duties within the hotel services functions as may reasonably be requested and as appropriate to band.
Person Specification
Skills & Knowledge
* Literate
* Numerate
* Previous catering experience
* Flexible attitude to working extra hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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