To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am to 6pm seven days per week for those aged 18 plus.
The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individual's circumstances and needs as identified on their support plan which:
Reduces the frequency and severity of mental health crises these users may experience and provides them with alternative strategies for de-escalation when they do reach crisis.
Main duties of the job
1. Provide support to clients attending the Safe Harbour both in person and virtually on site, and in the community, both on a one-to-one and group basis.
2. Co-facilitate the Safe Harbour timetable, namely activity sessions for example peer support discussion, crafts or a local walk and a drop-in session.
3. Induct clients and create collaborative and individualised care plans and facilitate the setting of SMART goals.
4. Keep electronic attendance and participation records.
5. Work within GDPR and Information Governance guidelines to ensure confidentiality is maintained.
6. Assist clients in de-escalating and managing impulsivity, intense emotions and relationship difficulties.
7. Create safety plans for those experiencing thoughts of self-harm, suicide and other risk-taking urges.
8. Risk assess clients attending in acute mental health crisis and contact relevant parties such as the Single Point of Access or the emergency services.
9. Provide a continual assessment of a person's needs regarding their mental health.
10. Follow Catalyst Support incident reporting procedure and complete incident forms.
11. Work proactively with partner agency staff to ensure continuity of care.
12. Maintain an honest, robust, person-centred and caring approach to the client group.
13. Attend external and internal meetings as required and as appropriate for the role.
14. Signpost clients to internal and external methods of support and make onward referrals.
15. Communicate confidently and effectively, verbally and in writing.
About us
It's not just about what we offer, but how we offer it.
Catalyst is a non-profit organisation working with people to support their health and wellbeing.
Established in Guildford for over 30 years, we provide services alongside a variety of statutory and Voluntary, Community and Social Enterprise (VCSE) colleagues in Surrey and its borders.
We believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach.
Our values are Kindness, Integrity and Commitment.
Job responsibilities
Working on a bank basis, covering leave and sickness.
Person Specification
Experience
* Robust professional boundaries.
* Experience working in mental health field.
* Sound working knowledge of Safeguarding legislation.
* Experience operating within Information Governance guidelines.
* Experience delivering person-centred interventions relating to mental health.
* Experience of group work and co-facilitation.
* Working knowledge of conducting dynamic risk assessments.
* Ability to work collaboratively with partner agencies and those with lived experience.
* Good administrative, recording and reporting skills.
* Confidence to work on own initiative as well as part of the team.
* Confident with IT and database systems.
* Ability to critically reflect and evaluate interventions and service delivery.
* Respond flexibly to the demands of the post and remain calm under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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