This is a great opportunity to take the first steps in your hospitality career and work as part of the Food & Beverage Team with Surya Hotels, reporting to & working with the hotel's Senior management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.
The Dragonfly Colchester hotel offers a relaxing and comfortable place to stay whether travelling for business or leisure. With Colchester’s historic City Centre just a few minutes away and the beautiful Essex countryside close by, it’s the ideal base from which to explore the local area. Inside the Dragonfly Hotel in Colchester, you’ll find every amenity that’s required for our guests to feel like it’s a home from home in one of our 50 rooms, such as free WiFi, 43” flat screen TVs, ironing & tea and coffee making facilities and gloriously welcoming Hypnos beds. Our family hotel offers a personalized experience at an extremely affordable price.
To be a successful part of our Front of House - Food & Beverage Team, you will need:
1. A positive, can-do attitude towards all customers and other team members - able and willing to assist and support.
2. A thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails, and the “perfect serve” to each customer.
3. A willingness to learn about different food styles and service, learn the menus, and understand how to explain each dish to customers.
4. A great communicator who enjoys interacting with customers in a lively, fast-paced environment.
Now you know what we are looking for in a Front of House/Food & Beverage Team Member, below is what we offer you:
We offer you:
* Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
* WageStream – we offer the ability to access your wages as you earn them, or save as you earn too!
* Discounted meals & stays across all of the group's hotels around the UK.
* A development programme to continue your rise to becoming a “Hospitality Superstar” - We love to promote from within our teams - including apprenticeships, qualifications, accredited and professional training.
* Bike to work scheme.
* Discounted bus journeys.
* Flexible working hours.
* Complementary parking on site.
* Inclusion in tronc scheme.
In return we ask for:
* Great service to guests - taking guests' orders, serving food & drinks, taking payments, and providing excellent service to customers.
* Meeting all site standards of service & working within the team to ensure a great guest experience.
* A good understanding of serving coffees, alcohol, and wine in both a bar and restaurant environment.
* Opening and closing shifts, which will include weekends & bank holidays on a pro-rata basis.
* A willingness to continue your development with both in-house and external training sessions.
As a Company within Flying Trade Group's family of businesses, we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!
Stay. Explore. Discover.
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