Job Title: Receptionist (Car Dealership)
Location: Staines
Contract: Fixed Term 12 month contract
Our client is an industry-leading and award-winning employer actively looking to recruit a Receptionist for their car dealership in Staines. This role is a 12 month fixed term contract.
Job Purpose:
To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service ‘Process Development Plan’ and support continuous process improvement.
You’ll demonstrate our clients Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customers, and prospects.
Our client is looking for a Receptionist to join their friendly team! This role will require you to provide a prompt, courteous, and professional response to all incoming callers, ensuring all messages are logged and directed at the earliest opportunity. The successful candidate will also welcome and assist all visitors to the dealership by providing advice and helping them choose a car.
Key Responsibilities:
1. Provide a prompt, courteous, and professional response to all incoming callers.
2. Log and direct messages at the earliest opportunity.
3. Welcome and assist visitors to the dealership.
Requirements:
1. Administrative / receptionist experience.
2. Able to handle sensitive and confidential information.
3. Excellent communication and customer service skills with experience handling complaints.
4. Evidence of customer-facing / administrative experience.
5. Experience in a selling/customer service environment.
6. Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
7. Evidence of ‘Right to work in the UK’.
Benefits:
1. Industry leading package.
2. 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
3. Bonus payments based upon your performance.
4. Pension Scheme & Life Assurance.
5. Ford Privilege vehicle purchase scheme.
6. Discount on Service, Bodyshop, and Parts.
7. 1 day each year to volunteer for a charity of your choice.
8. Cycle to work purchase scheme.
9. Access to Perks at Work discount website.
To apply for this exciting role, please submit your full CV in the strictest of confidence to Jonathan at Pybus Recruitment.
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