About us: We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on Position: Business Development Manager- ( Hertfordshire, Oxfordshire, Essex & Bedfordshire ) Location: Field-based. Job Type: Full time, permanent Days: Monday to Friday (40 hours) Salary: £28-32,000 per annum Sales Bonus company vehicle Benefits: 28 days annual leave increasing with length of service, plus 4 public holidays, medical cash back scheme, life insurance, private pension, staff discounts and more Role Purpose: The role holder The role holder will be expected to manage and grow existing account base while actively seeking new business opportunities. This role will work closely as part of a team to provide an efficient national level of support within the agreed geographical area. Key Responsibilities: • New business acquisition to exceed New & Repeat target • Achieve year-on-year profit growth within geographical customer base • Organic development and account management of all accounts • To plan dedicated diary activity into each customer base • Increase product penetration through targeted range extension • Accurate planning and objective setting • Accurate completion of contract paperwork in compliance with Company standards • Deliver on-site coffee excellence training sessions and visiting all sites as per contractual commitments • Refer to provided Matrix for defined National pricing for any discounts on independent accounts • Internal reporting and communication to the Company • Network with agreed buyers, Area managers and Key Decision makers at Regional level • Maintain sales pipeline and acquisition of new business • Carry out audits on all business owned equipment on site Experience: Essential • Managing customer account base • Winning new business • Proven track record of achieving excellent new business results • Previous experience of selling at high level • Delivering training sessions to customers • Previous field-based role experience, visiting customers on-site Desirable: • Experience gained in a coffee service or food service industry or similar Skills / Knowledge: Essential: • Must hold a full valid UK Driving Licence • High standards of administration, time management and personal presentation • Competent in all Microsoft Office packages specifically Outlook, Excel, Word & PowerPoint • Coffee equipment knowledge, barista skills • Able to train customers on product & equipment in the areas of daily use, beverage production and cleaning and maintenance • Excellent presentation and negotiation skills, that focuses on the needs of the prospect customer • Excellent interpersonal skills with the ability to build, maintain and develop effective working relationships with colleagues and customers • Effective communicator at all levels Desirable: • Knowledge of current market trends within the Foodservice Industry • Network of relevant contacts • A good working knowledge of competitors and their products Application If this sounds like you, then you could be the right fit for us Please click APPLY, upload your CV and we’ll be in touch as soon as we can. Thanks, from the Team Matthew Algie Please note this is not a sponsored role, you MUST have Right to Work in the UK. Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). Your experience may include: Barista, Barista Trainer, Coffee Excellence, Account Trainer, Training, Coffee Trainer, Coffee training, senior barista, coffee team leader, cafe team leader, barista manager