Purpose and Key Responsibilities To check and process all tenancy changeovers for clients under instruction from Business Development Managers in line with company guidelines including preparing all necessary documentation Processing Mid Term adjustments and implementing billing lines on Navision Raising POs for orders and distributing reports internally To complete and update trackers daily (Excel) Sending Meeting Notes to customers in line with company guidelines Co-ordinating and Administering Regional Lettings Calls Adhering to Code of Practice process for Long Term Tenancy Agreements To chase outstanding paperwork from Business Development Managers To advise internal office staff and external suppliers of tenancy changes Setting up licensees’ accounts on Navision including billing lines Liaising with numerous stakeholders across the business To process all assignment of lease instructions from Business Development Managers To provide admin support to Operations Directors, Estates and Business Development Managers To deal with incoming post/general correspondence for Operations Directors, Estates and Business Development Managers Setting up licensees’ accounts including billing lines and updating premises information on an internal data base (Navision) Dealing with “Notice to Quit” letters and issuing on behalf of the company Processing all product discount forms from Business Development Managers Arranging Inventories/valuations for Business Development Managers Liaising and actioning internal queries from other accounts, credit control and telesales Completing agreements in line with departmental KPIs Ad hoc reports and tasks as required Work within the guidelines and always maintain GDPR requirements. Skills and Experience Ability to build strong relationships across multiple departments Word, Excel and Outlook skills (including Inbox management and mail merge) essential High degree of accuracy and attention to detail Enthusiastic and motivated individual Strong communication skills Ability to work under pressure and able to meet tight deadlines Organised and proactive approach to working by demonstrating versatility and flexibility. The ability to work on your own is a must but equally be able to work as part of a team. Be able to work at pace in a forever changing environment Previous experience in processing tenancy agreements is desirable but not essential