Leicestershire
Hinckley
Service Department, Car Dealership
£30000 - £34000 per annum
136664
Dealership Service Advisor Vacancy - Leicestershire
* Basic Salary: up to £30,000
* OTE £34,000+ (% profit share)
* Monday to Friday only
* 8:00am - 6:00pm
* Early Finish on a Friday
* No Weekends!
* Franchise Training provided.
My client in Leicestershire is a franchised dealership group with an excellent track record for customer service. They are now in a position to expand their service team.
As a Service Advisor, you will need to have the skill set to work independently in a fast-paced environment. Therefore, previous experience as a service advisor will put you at a great advantage.
Responsibilities of a Service Advisor include:
* You will have excellent customer service skills as you will be responsible for greeting customers and providing vehicle updates.
* Book service and repair work while liaising with the workshop and parts department to obtain both availability and progress updates.
* Taking payments and producing invoices for customers, ensuring that their expectations are met.
* Ensure customers are fully informed and understand the process.
* To make telephone follow-up / Up-sell / Progress calls.
The successful Vehicle Service Advisor will already have Service Advisor experience within a Main Dealer and be comfortable enough in your knowledge and experience to pick up the role straight away. My client is ideally looking for expertise in CDK, 1-Link, upselling experience/confidence, etc.
It is also essential that you are friendly and personable with excellent communication and customer service skills.
Motor-trade experience is required to be considered for this role.
If you're interested in this Service Advisor vacancy, contact Lewis Fagen at Perfect Placement today!
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