About Us We are the forefront of the business, helping our Control Room Engineers power the country. At National Grid, we keep the lights on and homes warm. But it’s so much more than that. We keep people connected and society moving. This is no easy feat, and it takes all of us. But National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan to leave any of our customers in the dark. So, join us and help bring energy to life About The Role As a Contract Officer, you will be at the forefront of our Transmission Network Control Centre (TNCC) working with Control Room Leadership/Engineers, DNO's, Generators, NESO, vendors, and key internal/external Stakeholders to deliver the best experience for our customers and internal business users. You will own and be fully accountable for all the critical support contracts that we have to run the Control Room. As Contract Officer, you will be responsible for providing a wholistic contract management service. You will take ownership managing a wide range of Licensed/ Unlicensed operational and digital service/ support contracts relating to TNCC control room activities. You’ll be accountable for developing and managing our Network Operations related contracts. Providing contract expertise, you will manage contract related finances and ensure our business contracts are aligned to standards and fit for purpose. You will lead on aggregating regular interaction with our business leads, customers, stakeholders, and vendor/supplier contractors, managing scheme/project issues to challenge contractor deliverables in all areas of performance, helping to revolutionise and decarbonise the future of energy. Working collaboratively across the business you’ll ensure we achieve safe and cost-effective contract delivery. You’ll develop KPI’s that monitor and drive contract performance, ensuring compliance and continuous improvements against agreed KPI’s. Working alongside the control room, key stakeholders/ customers, and our digital partners, you’ll support with the development of innovative solutions which enable us to meet our objectives Job Purpose To ensure an effective business cadence is maintained with the right meetings happening at the right time to support decision making with clarity and at the right level. To drive and facilitate, on behalf of the Director of ID&D and the leadership team, the processes and organisation behind critical cross-directorate initiatives and projects – reliving administrative burden wherever possible. To provide general advice to the Director of ID&D in the fulfilment of executive duties, including strategic reporting and governance This role provides an opportunity to contribute to the strategic direction of ID&D and the ET/NGET business, working closely with the ID&D leadership team and other members of ET Executive. What You'll Be Doing Manage Control Room related IT support/ MSA / Vendor support and associated facilities contracts, ensuring cost effective delivery and performance. Interface with finance teams, tracking all contracts Network Control hold. Own and manage: Licensed ‘DNO Operational switching’ Business Contracts, ensuring accurate data and developing the methodology and process needed to manage our licensed DNO switching contracts. Unlicensed ‘TNCC services’ Business Contracts including CPO/CPS operational service contracts and associated RISSP training opportunities. Delegation of Authority (DOA) and Multi User Switching (MUS) agreements with DNOs, Generators and connecting customers. Own price models and interface with ESC to develop and agree unlicensed business opportunities for TNCC operational and RISSP training services Assist with identifying and calculating process, service, project and component costs for financial planning and budgeting. Support management to ensure commercial, contract and financial processes and procedures are adhered to, and contract compliance through effective contract management activities. Ensure that appropriate challenge and review has been applied to project costs through benchmarking and cost assurance activities. Support the development of appropriate reporting structure to capture all elements of contractor performance and ensure consistency of reporting of these across the contract function. Identify and implement opportunities to further develop the suite of benchmarking tools to support the continuous improvement of contractor performance. Provide contract support, advice, guidance, and contract management training to the wider Resilience Team as required and where appropriate the Contracting Partners About You Essential: Minimum requirement is HNC/D level (or equivalent) in relevant subject. Demonstrate experience in contract development, agreement & management (ideally within the Electricity Industry). Experience in finance budget management and reporting. Good commercial acumen, including procurement and supply chain experience / knowledge. Able to demonstrate initiative, sound judgment and problem solving. Ability to bring creative and innovative new approaches to the business. Experienced Stakeholder Management, both internal and external to the organisation, able to present information and build strong relationships to work collaboratively across business. Excellent IT skills with proven competency in Word/Excel/ PowerBi etc, able to manage complex data and produce accurate and meaningful analysis/ reports. Desirable: Degree BA/MSc in relevant subject Knowledge and understanding of the National Grid Electricity Transmission System and its operation. Knowledge and understanding of Control Room SCADA/IT Products & associated systems Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we’re committed to building a diverse, inclusive and authentic workplace for everyone. So if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one What You'll Get A competitive starting salary of £51,899 - £65,675 PA dependant on experience At National Grid, we care about your well-being and offer various perks such as 28 days leave plus 8 statutory days, a generous pension scheme, financial support for professional development, family care benefits, and access to health and fitness apps. If you're passionate about climate change and ready to contribute to a commodity that affects everyone, apply now for a rewarding career that combines purpose and impact. Apply now. More Information This role closes on 25 November at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews are currently planned for early December. We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.