We are seeking a skilled Managed Service Consultant to join our client’s (MS Partner) team, delivering top-tier support and innovation across Microsoft Dynamics 365 CE (CRM) and the Power Platform. This role is perfect for professionals eager to leverage their expertise in business technology within a dynamic environment.
Role Overview: As a Managed Service Consultant, you will:
* Work with Dynamics 365 CE and the Power Platform to support client solutions via a Managed Service Helpdesk.
* Manage cases, including break/fix support, system enhancements, and user training.
* Oversee and contribute to the configuration and customisation of client systems.
* Engage in direct client interaction to understand needs, propose solutions, and deliver quality outcomes.
Skills & Experience Required:
* In-depth knowledge of Dynamics 365 CE and the Power Platform (Power Apps, Power Automate).
* Strong problem-solving skills, attention to detail, and customer-centric focus.
* Excellent documentation, communication, and proactive task management.
* Experience with Power BI and basic JavaScript/C# plugin development is beneficial.
* A degree in Computing, IT, or relevant certifications preferred.
Benefits:
* Competitive salary (Circa £45k) and growth opportunities.
* Flexible working: Office is South East UK but remote options offered.
* Holiday entitlement of 32 days, increasing with service.
* Access to an Employee Assistance Programme, onsite perks, and professional development initiatives.
Join a company that values innovation, employee well-being, and career progression. If you’re ready to support and elevate clients’ digital solutions, this is your chance.