Do you have an understanding of commercial processes?
Can you build solid working relationships with internal and external stakeholders?
Are you able to look at the bigger picture and consider the wider factors?
If so, we would love to hear from you!
This is an exciting opportunity to work in a fast-paced and varied role, where no two days are the same. A challenging yet high profile, rewarding role, with flexibility to shape the team.
The Head of Estates Controls will be accountable for the creation and delivery of an efficient and comprehensive supplier management and engagement function during the mobilisation and throughout each contract period. You will work collaboratively with all stakeholders to ensure effective relationships are developed to enable the delivery of services.
Working with the contract owners you will be responsible for the contract governance and management standards and processes for all estates related contracts, with a view to developing a suite of best practice standards and processes that can be applied to all future Estates Management Group (EMG) contracts to create a centralised function for contract management. You will be the subject matter expert for all estates related contracts.
You will be accountable for tracking supplier performance. You will act as the first point of escalation for contract or supplier issues, acting as a key interface with the Commercial Department, providing advice and guidance to key stakeholders as required.
You will also be supported by an Estates Control Manager, who will co-ordinate the mobilisation of future estates service contracts, design and implement relevant contract governance and management processes, and manage supplier performance and payments.
Responsibilities
Your responsibilities will include but will not be limited to:
* Having a comprehensive understanding of each of the estates related contracts, be the subject matter expert and first point of contact for all contractual queries.
* Working with the Commercial team, own all estates supplier contractual elements and ensure contract governance standards and processes are adhered to. Ensuring delivery remains compliant in line with strategy and delivery of contractual commitments by each supplier.
* Working alongside Contract Owners, being responsible for ensuring successful commercial mobilisation of estates related contracts.
* Being responsible for developing a comprehensive stakeholder management and engagement process to ensure effective communication between suppliers and agency stakeholders, to ensure provision of a seamless service.
For further information about the role please see the attached role profile.
Additional Information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.