We are looking for a Resident Liaison Officer to work within a Social Housing project based in Essex. You must be customer focussed and provide a contact point, empowering residents to feel respected and valued.
Responsibilities and Qualifications:
* Experience of working within a customer services environment is essential.
* Working with Local Authorities or Registered Housing Providers is desirable.
* Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential.
* Knowledge of Reactive Maintenance Services is desirable.
* Excellent Customer service skills with a can-do approach to problem solving is essential.
* First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing at all levels is essential.
* Must hold a current driving licence, as you will be required to drive.
Job Details:
Job Types: Full-time, Permanent
Pay: £30,000.00-£33,000.00 per year
Schedule:
* Monday to Friday
Work Location:
In person
Reference ID: JS0095
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