Job summary An exciting opportunity has arisen for an Administrator to join the Acute Mental Health Service within Rotherham Care Group. The role involves providing admin support to Acute services based at The Woodlands, working alongside the Crisis Team, Home Treatment Team and Mental Health Hospital Liaison Team. The successful applicant will work under the supervision of the Admin Lead providing administration support for services; receiving calls to the service and providing quality support with high level accuracy in the day to day administrative function within the teams. If you don't already have a Level 2 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 2apprenticeship qualification [relevant to your role]. As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive. An apprenticeship includes regular training with a college or other training organisation.Around 20% of your working hours will be spent training or studying.This leads to a nationally recognised qualification. Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service. Main duties of the job The Post Holder will be expected to work using their initiative whilst working in partnership with key agencies. Communication and team working are essential skills to succeed in this role. Communicate effectively, accurately and professionally. Provide a confidential, quality administrative service to identified teams within Rotherham Care Group. Cover, Support other teams as required. Deal with telephone enquiries in a courteous and efficient manner. Remain calm in difficult situations. Prioritise tasks requiring immediate attention. Manage Systmone, dealing with referrals, manage and end current referrals to Rotherham Care Group. Maintain computerised patient records. Provide timely and accurate scanning service to the teams in line with records management principles. Monitor emails and inboxes. Open and distribute post. Book appointments, Room bookings and maintain appointment ledgers. Ensure patient letters and other relevant documentation are sent out in a timely manner. About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook Date posted 14 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Fixed term Duration 18 months Working pattern Full-time, Flexible working Reference number 376-RCGAO-0539 Job locations The woodlands Oakwood Hall Drive Rotherham S60 2UD Job description Job responsibilities Before applying, please view the attached job description and person specification to view the full details about the role. If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship Job description Job responsibilities Before applying, please view the attached job description and person specification to view the full details about the role. If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship Person Specification Qualifications Essential Demonstrable literacy and numeracy skills to functional skills level 1 or equivalent NVQ Level 2 in a related subject or equivalent or willingness to undertake a relevant Level 2 Apprenticeship Desirable GCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths Experience Essential IT skills in Microsoft Office Packages or equivalent experience Person Specification Qualifications Essential Demonstrable literacy and numeracy skills to functional skills level 1 or equivalent NVQ Level 2 in a related subject or equivalent or willingness to undertake a relevant Level 2 Apprenticeship Desirable GCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths Experience Essential IT skills in Microsoft Office Packages or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Rotherham Doncaster and South Humber NHSFT Address The woodlands Oakwood Hall Drive Rotherham S60 2UD Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)