Job Description:
In this dynamic role, you'll have the opportunity to build a fit-for-purpose strategic partner ecosystem that delivers 360-degree value to the enterprise. As a leader, you will be responsible for unlocking the potential of Mars and its partner ecosystem, driving intentional partnerships, adopting leading-edge technology, co-innovating, and supporting the organization's digital transformation journey. As a leader of the value realization office, responsible for four key service lines (Software Asset Management, Supplier Performance Management, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes measured through OKRs and KPIs across all aspects of OGSM (Value, Quality, Experience, and Associate Empowerment) and to simplify ways of working across the enterprise by reducing complexity (Easier is better). As a People Leader, you will build an inspiring culture enabling associates to thrive, driven by Mars Values and Principles.
What are we looking for?
* Proven track record as an exceptional People Manager.
* Experience managing strategic and operational suppliers/partners (Global, Regional, Local).
* Successful in managing and delivering value through visionary software asset management strategies and execution.
* Experience in driving and delivering 360-degree value to the enterprise—Technology Metrics, Business Metrics, NPS, XLA, etc.
* Proficiency in implementing data and analytics capabilities to deliver insights and value.
* Strong senior stakeholder management skills.
* Master’s degree in engineering, management, or related fields preferred, or equivalent experience.
* Preferably, consulting experience in the Consumer Packaged Goods industry.
What will be your key responsibilities?
* Partner with GDO service lines, Copilots, and wider organization to design and implement a best-in-class, fit-for-purpose Supplier/Partner Management strategy aligned with organizational goals.
* Manage and develop a geographically diverse team—building a winning culture, coaching, and mentoring.
* Collaborate with service lines and suppliers to define and achieve strategic goals.
* Ensure supplier outcomes meet or exceed performance metrics, making Mars the Customer of Choice.
* Drive effective cadences (Operational, Strategic, Top-to-Top) to assess and enhance supplier performance and partnerships.
* Design and implement best-in-class software and IT Asset Management processes, methodologies, frameworks, and metrics to realize investments, analyze assets, unlock value, and ensure compliance.
* Influence licensing and commercial policies with software publishers/providers and simplify engagement models.
* Implement a value management framework demonstrating GDO's impact through metrics such as Business Agility, Operational Resiliency, Cost Efficiency, Quality, and Customer Satisfaction (CSAT, NPS, XLA).
* Implement the Data Excellence Office framework to provide insights, enable decisive actions, and serve as a single source of truth for GDO metrics.
* Publish monthly, quarterly, and on-demand performance metrics to GDO stakeholders.
What can you expect from Mars?
* Work with over 140,000 diverse and talented Associates, guided by the Five Principles.
* Join a purpose-driven company committed to building a better tomorrow.
* Access to industry-leading learning and development resources, including Mars University.
* Competitive salary and benefits package, including a company bonus.
#TBDDT
Mars is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Assistance or accommodations are available upon request for applicants with disabilities during the application process. Mars is committed to providing support and ensuring no applicant is penalized for requesting accommodations.
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