Personnel Selection are pleased to be working alongside this thriving business, based in Andover, who are currently recruiting for a Team Leader to join them on a full time and permanent basis. This role will be office based and the hours of work are 8am - 5pm Monday to Friday, with 1 hour for lunch. They offer 25 days annual leave bank holidays, a pension, free on-site parking and have a great company culture. Pension Scheme (Auto-enrolment after completion of probation). Buying/Selling of annual leave after a successful probation period in the allocated window. Potential for an enhanced benefits package after two years’ service, based on performance. Professional growth opportunities. Parking available in office locations. Refer-a-friend bonus scheme. Work-related training (in-house and external where appropriate). 24/7 Employee Assistance Program We are looking for a tenacious, highly organised and service-focused leader, with excellent knowledge of MS Office and the ability to manage a busy and varied workload in a dynamic and fast-paced industry. This role will involve the following: Lead and manage the administration functions for national contracts Train and support staff to ensure continuous improvement in service and compliance. Oversee daily client reporting, including compliance, Work in Progress (WIP), customer satisfaction, and manual reports. Participate in client meetings and reviews, ensuring effective communication and problem resolution. Monitor 12-month servicing expiry forecasts, identifying potential risks and resource planning gaps. The ideal candidate will have worked in a similar role/s previously, but the main focus is in finding an individual who takes pride in their work, enjoys seeing a task through to completion and is exceptionally well organised, and can therefore manage multiple projects and client requirements simultaneously. This is an excellent opportunity for someone to join a growing business, who are well-respected within their industry