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Sector: Supply Chain and Procurement
Role: Manager
Contract Type: Permanent
Hours: Full Time
Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
ABOUT US:
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024.
We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.
Purpose of Role:
1. Provide key support to the Technology team in maintaining tight control of all IT Assets and Configuration Items.
2. Enforce Software Asset Management processes ensuring full licence compliance across the business.
3. Manage IT procurement processes and supplier relationships on behalf of the Technology team.
4. Review and enhance all Configuration Management processes.
5. Carry out a full range of other Configuration Management tasks with a high degree of accuracy and attention to detail.
This role is office-based in Watford, with limited working from home to be agreed with the Service Delivery Manager.
Technology Department Description:
Delivering world-class Technology services and solutions which underpin our trusted position as a high-profile, secure and safe operator of the National Lottery.
Key Accountabilities or Duties:
1. Champion Configuration Management (CM) processes, supporting the business and ensuring accurate IT Asset Management.
2. Manage and maintain all CM processes and associated documentation ensuring they are regularly reviewed, updated and simplified.
3. Actively promote CM activities across IT and the wider business.
4. Carry out regular data centre, build room and CMDB audits.
5. Ensure adherence to Software Asset Management principles to guarantee licence compliance across the organisation.
6. Challenge day-to-day activities with Continuous Service Improvement in mind.
Skills & Experience:
1. Experience of Configuration Management, including demonstrable knowledge of how to develop and maintain a CMDB.
2. Experience in Software Asset Management and licensing.
3. Knowledge and practical experience of IT Service Management, using ITIL and ISO 20000 frameworks.
4. Excellent communication skills, with the ability to convey technical concepts coherently to internal and external stakeholders.
5. Experience working with 3rd party and managed service providers.
6. High level of accuracy and attention to detail.
Company:
Our vision is to grow the National Lottery responsibly, making it bigger, better and safer for all, with more to good causes.
What is unique about us?
Our preparations to transform the National Lottery will be a once-in-a-lifetime type of project in the lottery industry, anywhere in the world. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
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