Detailed job description and responsibilities Communication and Working Relationships Build productive working relationships with stakeholders such as clinicians, customer organisations, other technical or non-technical teams, other NHS organisations and suppliers Maintain effective communication within and between teams, reinforced by timely and professional documentation Planning and Organisation Plan work tasks efficiently and employ effective time management Organise conflicting priorities within own workload Responsibility and Accountability Responsible for operation, maintenance and troubleshooting of the server and datacentre infrastructure Accountable to Section Lead (Server Operations), Deputy IT Operations Managers, IT Operations Manager and HIS Director Policy and Service Responsibility Participate in the development and review of policies relevant to server and datacentre operations Take responsibility for delivering services to contractual SLAs Ensure services are delivered in compliance with established standards such as ITIL Service Management Responsibility for Finance, Equipment and Other Resources Responsible for maintaining the security and integrity of the datacentre environment Responsibility for Supervision, Leadership and Management No direct line management responsibilities, although occasional deputising for senior staff may be required May be required to act as champion for certain systems/technologies, develop detailed knowledge and cascade to wider team Information Technology and Administrative Duties Extensive use of common IT products & technologies for office productivity tasks Display the highest levels of technical proficiency in server and datacentre operations