Fraud Case Coordination:
1. Coordinate with branches and departments to gather data, arrange required forms, fill them out, and submit fraud cases and counterfeit currency cases to the central bank through STR/SAR.
2. Assist in reporting fraud and counterfeit currency cases to BSD as instructed by the reporting head.
3. Maintain and update the Fraud Incident and Counterfeit Reporting registers.
4. Report fraud cases to the FIU through the STR system and maintain the tracer.
5. Report counterfeit currency cases to the UAEFTS system.
6. Familiarize yourself with fraud detection tools and regularly monitor their processes.
7. Assist in reporting counterfeit currencies to the FIU.
Transaction Monitoring and Record Maintenance:
1. Support monitoring of Alfa Pay and Western Union online transactions followed by decision-making.
2. Monitor online activities for in-house services such as ALFA Pay and Afex Cards.
3. Maintain databases and registers for regulatory reporting, archiving, and retrieval as needed.
Internal Controls for Fraud Risk Mitigation:
1. Recommend internal controls on identified gaps and assist in implementing corrective actions.
2. Maintain records of branch inspection reports and follow up with stakeholders on remediation plans.
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