Chile
IT Support Analyst
Computerworld Personnel Ltd
GBP 60,000 - 80,000
IT Support Analyst
12-month Fixed Term Contract - with possibility of extension to permanent
Somerset
I am resourcing for an IT Service Desk Analyst for a client in Somerset. This role is on site and will require office working 5 days per week. You should ideally be someone with service desk experience, that has experience with first line support. Although this is a 12-month fixed term, there is the possibility of this becoming a permanent role.
Responsibilities:
* First Line IT Support
* Troubleshooting - Hardware and Software
* Respond to tickets efficiently
* IT administration
* Monitor systems and escalate where needed
* Documentation - Maintain and Develop
* Update OS and Software, maintaining security
Experience:
* Customer Service experience
* Multitasking, managing multiple priorities
* Microsoft Office Suite
* ITIL certification
* Microsoft 365 environment hybrid experience
* Qualification or degree in IT, Computing, or related field.
Person Specification:
* Fantastic communicator, with strong attention to detail
* Curious mindset - problem solving approach
* Eagerness to learn
This is an urgent vacancy. If you are interested, please apply quoting reference AR102819.
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