This is an exciting opportunity to join Burton Safes, a small but successful company specialising in the manufacture, distribution and installation of physical security solutions. Due to rapid sales growth we are looking for positive, enthusiastic individuals to join our friendly service team, helping customers and scheduling engineers.
In addition to a good basic salary, we offer a bi-monthly company bonus scheme.Youll also benefit from (20 days + 8 statutory days) annual holiday with a time served accrual system, job specific training, pension, life insurance, and enhanced maternity/paternity/adoption leave and company sick pay schemes after a qualifying period.
The primary role will be liaising with customers, processing orders and scheduling visits from our team of field based service engineers. Daily duties will include:
1. Providing 1st line service support to customers.
2. Processing sales orders.
3. Managing in engineers to ensure timely completion of works.
4. Ensuring we meet service level agreements in place with our key customers.
5. Liaising with technical support and our lead engineers.
6. Liaising with our fabrication ...