Sales Administrator
Fareham
Salary – Competitive
PERMANENT
My client are experts in their field of Air conditioning and Refrigeration. They are an established defence contractor, designing, manufacturing, and supplying cooling solutions to all areas of the military.
They are currently seeking an experienced Sales Administrator who will work directly for the sales and operations manager.
Job Role
Answer and direct customer telephone calls
Manage the sales inbox, distributing messages accordingly
Manage incoming purchase orders from customers and pass to relevant department for acceptance and acknowledgement
Manage customer sales delivery date changes if they occur
Liaise with the procurement department to ensure on time delivery of products and services to customers
As required complete the Customer Relationship Management Tool
Distribute technical queries from customers to the relevant internal department and follow up to ensure customer satisfaction
Communicate with customers after receipt of delivery to obtain feedback
Additional administrative tasks where required and directed by the management team
Required Skills
Excellent communication and front of house skills
Able to work independently as well as part of a team
A keen eye for detail.
Ability to conduct simple administrative problem solving
Ability to build rapport with customers
Experience in MS Office and MRP systems
APPLY TODAY OR CALL LYNSEY AT KEY RECRUITMENT FOR MORE INFO...