An exciting opportunity has arisen for an enthusiastic, reliable and highly motivated individual to join our dedicated team at University Hospitals Coventry & Warwickshire, as a band 3 Admin Officer.
You will be part of a large clinical team providinga specialised, comprehensive and patient-centred clinical administration and secretarial service to the Nuclear Medicine team in accordance with department and Trust guidelines, policies or procedures. To act as a source of advice and guidance regarding the specialist work undertaken in the department.
It is essential the successful candidate enjoys working with people and has a genuine interest in patient care. You must have excellent communication and organisational skills, work well as part of a team, but also have the ability to use your initiative and work individually.
To provide a specialised, comprehensive and patient-centred clinical administration and secretarial service to Scientific/Medical Consultants and the Nuclear Medicine team in accordance with department and Trust guidelines, policies or procedures. To act as a source of advice and guidance regarding the specialist work undertaken in the department.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. To ensure all clinical enquiries, from whatever source are effectively managed and successfully resolved within a prompt timescale ensuring all relevant personnel are informed as necessary and all appropriate records are maintained.
1. To ensure the effective organisation of all patient episodes under the care of the Nuclear Medicine & Vascular Ultrasound team in accordance with local/national policy and targets.
1. Action incoming and outgoing mail, E-mails or phone calls; prioritising and liaising with others appropriately.
1. Communicate with service users on behalf of the clinical teams including instructions relating to pre-test preparation/checks, test details and medication.
1. Welcome, receive and greet all patients and visitors to the area, providing the first point of direct contact for all service users, resolving routine enquiries and complaints professionally in accordance with local standards and procedures, and referring other queries to relevant colleagues where appropriate.
1. To follow and maintain an efficient office management system / procedures to
enable the medical and scientific consultants and their team to optimise patient care.
1. To provide cross-cover on a reciprocal basis in the absence of colleagues, providing an efficient functioning of the admin office.
For further details please see the attached job description.
This advert closes on Monday 30 Dec 2024