Operations Manager - Medical Equipment / DevicesAbout the RoleProfectus have a brand new position for an experienced MES Operations Manager on behalf of our client, a leading provider of Managed Equipment Services in the healthcare sector. Please note this position is fully onsite in Peterborough with limited home working. This is an exciting opportunity to take full site responsibility for the management of a critical healthcare contract, ensuring service excellence and operational efficiency.As the MES Operations Manager, you will oversee all aspects of contract and service delivery, ensuring key performance indicators (KPIs) are met, while maintaining a safe and compliant environment. You will also play a pivotal role in liaising with stakeholders, producing performance reports, and representing the account at senior management level.Key Responsibilities
1. Oversee contract performance, ensuring adherence to all KPIs and internal metrics.
2. Represent Operations at Implementation Planning Groups and Investment Committee meetings.
3. Ensure the effective performance of all maintenance and service-related obligations at the site.
4. Provide technical and scientific leadership to win the confidence of clients and stakeholders.
5. Work closely with the Head of Managed Equipment Services on budget and efficiency strategies.
6. Produce accurate performance reports, highlighting key commerci...