We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients.
The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.
Main duties of the job
Duties to include, but not limited to:
1. Booking appointments
2. Answering calls
3. Taking messages
4. Printing prescriptions
5. Generating pathology / xray forms
6. Scanning / opening post
7. Registering new patients
8. Filing
9. Secretarial administration / referrals
10. Opening & Closing premises in line with shift pattern
Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must!
You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish. Attendance at staff meetings / training may at times be in addition to your contracted hours.
Hours of work:
Role 1 is 28.5 hours:
1. Monday 8am - 6.30pm
2. Tuesday 9.30am - 8pm
3. Wednesday 8am to 6.30pm
Role 2 is 28.5 hours:
1. Monday 8am - 6.30pm
2. Thursday 8am to 6.30pm
Rate of Pay: £12.21 per hour from 01.04.2025
5.6 weeks annual leave inclusive of bank holidays
Pension: Option to join NHS Pension scheme.
If you believe you have the skills and ambition to play a key role in our team, we encourage you to apply.
Please see our website for further information about Helix Medical Centre www.helixmedicalcentre.co.uk
If you are interested in this position, please attach a CV & covering letter along with details of your current notice period requirement. Following shortlisting, successful applicants will be contacted.
About us
We are a growing, family orientated training practice with a current list size of around 10,000 patients. Our dedicated staff have built an excellent reputation in meeting patient needs. Helix Medical Centre is based within Herts and Essex Community Hospital in Bishop's Stortford. We pride ourselves on delivering professional medical care in a friendly environment while striving to meet all the challenges of modern General Practice.
We are members of the local Primary Care Network providing extended services as a hub to the local community. We also work with Allied Health professionals together with an expanding complement of ARRs staff including Physicians Associate, Clinical Pharmacist, Community Paramedic, Community Midwife, Health and Wellbeing Advisor, Care Co-ordinator, Social Prescribers and First contact physio, Dietician etc. There is a wide socio-economic and demographic served within our catchment area providing an interesting and varied case mix.
Job responsibilities
We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients.
The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.
Person Specification
Experience
* Previous experience working in a medical environment
* Previous experience working in a GP practice
* Able to handle a fast paced environment
* SystmOne Experience
* Access to an NHS Smartcard
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr