Business Analyst
Woking, Surrey
Competitive salary, up to 25% bonus and excellent benefits package
The purpose of this BA role is to work closely with the Sales (Centre of Excellence) team and Local Sales Managers across Europe to support and implement continuous improvement. They can expect to take on responsibility for managing the backlog of change requests, to scope and delivery continuous improvement to the system. They will gain valuable experience and functional knowledge of SAP CRM / C4C.The BA will have excellent communication and business analyst skills and will work with many stakeholders across different levels of the organisation. The project team work in a fast paced environment and you can expect to hit the ground running from day one.
This is a key role within the wider Business unit department focusing on CRM systems. Key responsibilities will include the followings:
1. Lead the collection, understanding, documentation and translation of the business requirements for changes and projects into functional specifications and detailed test plans. Ensure that all activities comply with relevant Operating model procedures, including relevant Service Management, Project Lifecycle Management and Sarbanes Oxley controls.
2. Assist in the production of business cases covering the development and implementation of business changes as necessary. Document all work using the...