Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of our practice and enhancing the patient experience.
Responsibilities
* Greet patients warmly and assist them with check-in and check-out procedures.
* Schedule appointments and manage the appointment calendar efficiently.
* Handle incoming calls, emails, and inquiries in a professional manner.
* Maintain patient records accurately and ensure confidentiality is upheld.
* Process payments and manage billing inquiries.
* Assist with administrative tasks such as data entry, and maintaining office supplies.
* Collaborate with dental staff to ensure seamless patient flow and care.
* Provide information about dental services, treatments, and procedures to patients as needed.
Requirements
* Strong organisational skills with attention to detail.
* Excellent communication skills, both verbal and written.
* Proficient in using office equipment and computer software (experience with dental software SOE).
* Ability to multitask effectively in a fast-paced environment.
* A friendly disposition with a strong customer service orientation.
* Knowledge of dental terminology is advantageous but not essential; training will be provided.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist in our practice.
Job Type: Full-time
Schedule:
* Day shift
* Monday to Friday
* No weekends
Work Location: In person
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