Company: DoubleTree by Hilton Glasgow Central
Location: Glasgow, Lanarkshire, G2, United Kingdom
Job Type: Full Time
Job Description
Job Ref: AM13923
Branch: DoubleTree by Hilton Glasgow Central
Contract type: Permanent
Posted date: 26/01/2025
Klarent Hospitality are recruiting for a Food & Beverage Supervisor
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role:
* Motivate the team and lead by example.
* Assist the Management team alongside the Food & Beverage Manager in the smooth operation of the department.
* Support and deliver training to team members, actively developing their skills and knowledge.
* Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively.
* Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction.
* Work cooperatively with colleagues to enhance the guest experience.
* Continually develop new knowledge and skills to ensure best-practice service delivery.
* Deliver consistent adherence to the company standard operating procedures and maintain knowledge of all standards within the Hotel.
* Ensure the department is always prepared for business and forthcoming day's service.
* Communicate and cooperate with all colleagues in all departments.
* Maintain high standards of personal hygiene and presentation throughout the team.
* Ensure compliance with Health & Safety/Food safety regulations and report any hazards, accidents, losses, or damages to management.
Would you like to work for a company that gives you:
* £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply.
* Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up.
Reward your hard work by offering you the below team benefits when you join us:
* Meals provided whilst on shift.
* Sales incentives and initiative rewards.
* Discounted/Free use of leisure facilities.
* Free Car Parking.
* Stays in our hotels at discounted prices.
* Free stays in our hotels as part of our rewards & recognition incentives.
* Opportunities for personal development within the Hotel Group Brand Portfolio.
* Fully funded apprenticeships – T&C’s apply.
* Annual Holidays entitlements inclusive of Bank Holidays.
* Opportunity to buy additional holiday entitlements.
Does the below sound like you?
* Passionate and eager to learn.
* Positive attitude and someone who makes our guests smile.
* Genuinely friendly and caring.
* Enjoys working as part of a team.
* Ambitious and hard working.
* Good organizational and time management skills.
* Resilient, creative, able to multitask and work under pressure.
* Good command of the English language for effective communication.
* Good communication skills and excellent grooming standards.
* Ability to work mornings, afternoons/evenings, and weekends.
* Deliver exceptional customer experiences consistently.
If you have the skill set and experience for the Food & Beverage Supervisor role, then what’s stopping you?
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