Job Description
Customer Service Employability Tutor
Remote
Up to £35,000(dep on exp) - 23 Days Holiday Bank Holidays, Healthcare Plan
Full-time, Permanent
The Role:
We are seeking a knowledgeable and experienced Customer Service Tutor to deliver employability training to job seekers across the UK through virtual classrooms. You will excel in delivering dynamic and engaging sessions while being passionate about guiding learners toward successfully achieving their qualifications and securing long-term employment.
Duties:
1. You will deliver engaging online training sessions to groups of learners working towards an accredited qualification, identifying their strengths and areas for improvement through initial assessments and providing tailored support.
2. You will inspire and motivate learners to reach their full potential by using flexible teaching methods in an online environment, following TLA plans while adapting them to suit your style, and creating a positive, nurturing, and encouraging learning experience.
3. You will support learners in developing their essential English, Maths, and ICT skills, with a strong focus on enhancing their communication abilities and building confidence in their telephone manner.
4. You will regularly review, update, and enhance course materials, lesson plans and schemes of work.
5. You will be skilled in working towards in...