Job Description We’re recruiting for Medical Claims Assessors to join us in our Group Protection department. Working on either a hybrid basis in our Hove office or completely Homebased. What you'll be doing: You’ll provide pro-active and comprehensive claims assessment and management services for a defined account portfolio, and checking liability with your authority level Assessing and triaging Group Protection claims, deciding what medical evidence to obtain in line with L&G’s philosophies Providing a comprehensive assessment of Group Protection claims and determining liability, while meeting the expectations of our clients and stakeholders Cultivating effective relationships with IFA’s and Policyholders (employers), to maximise the effectiveness of our benefit management processes, including the provision of support for the portfolio management of defined schemes Assisting in the provision of Management Data on portfolio accounts which analyses performance and identifies key trends Training, mentoring, and developing other members of the claims team Developing processes that deliver compliant and consistent levels of service, such that our customer and client expectations are met