Duties & Responsibilities:
• Plan work effectively/work under pressure to balance and prioritise daily tasks.
• Provide general office administrative support.
• Greet clients, answer incoming calls and emails, managing routine enquiries and transferring callers appropriately.
• Managing diaries for Manager and Project Team.
• Typing- including creating documents or using templates.
• Data Entry.
• Ordering office stationery supplies / materials when required.
• Maintain an effective filing management system both electronic and paper copy where required.
• Provide support for Contract preparation, PO Request Forms.
• Build good relationships with all colleagues in the team and demonstrate great internal and external customer service at all times.
• Prepare and complete audits for accreditations to ensure the quality and safety of our work. These include annual audits for ISO9001, Citation H&S, NIEIC, ECA & Safe Contractor.
Skills and competencies:
• Clear knowledge of Microsoft Word, Excel, Outlook andProject.
• An excellent telephone manner and ability to liaise effectively with people of all levels to build and maintain customer relationships
• Ability to demonstrate highly effective administration and organisational skills
• Show strong initiative, time effectiveness and capability to complete work on time to a high standard
• Good communication skills and interpersonal skills in order to provide excellent levels of customer service at all times
• Competent typing skills and knowledge of email etiquetteincluding spelling and grammar
• Be adaptable to a changing work environment.
Relationships:
• Candidate will report to Managing Director and Office Manager working as a team player in a friendly office environment.
Salary:
• £25k negotiable depending on experience
Hours of Work:
• Mon – Fri 9am – 5pm (1hr lunch) = 35hrs per week
• Possibility to work from home 2 days a week
Benefits: Free Parking, 28 days holiday