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Reporting to a Housing Project Manager, you will manage specific responsibility for a variety of internal and external improvement programmes. You must be able to organise your own workload, demonstrate the ability to direct the workload of customer liaison and quality officer teams, motivate the teams, and work to tight deadlines and under pressure. You will work closely with tenants, owners, and contractors to ensure that projects are delivered on programme and to agreed quality and cost.
You will have previous housing experience, including developing, managing, implementing, and promoting quality in all service areas; developing investment strategies and initiatives; managing customer-focused participation programmes; analysing and reporting data; and writing detailed reports.
You will possess IT skills with the ability to demonstrate effective interpersonal and verbal and written communication skills. You must have leadership and organisational skills, be enthusiastic and motivated, and be able to deliver against challenging timescales. You will have knowledge of housing management, housing investment and development needs, including legislation and national policy frameworks.
You must be able to attend meetings outside normal working office hours.
Possession of a Professional Qualification from the Chartered Institute of Housing (CIOH) or a relevant degree/equivalent is desirable.
A full driving licence is also desirable.
If successful, you will be required to undertake a Disclosure Scotland check, the level of which will be determined by the duties of the post. If you would like further information regarding the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
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