Product Enablement Manager
Department: Commercial Products
Employment Type: Permanent - Full Time
Location: Milton Keynes
Compensation: £45,000 - £55,000 / year
Description
Product Enablement Manager – Empower Teams and Maximise Product Value!
User-Centric Approach: Advocate for the end-user, ensuring their needs and feedback are central to all product decisions.
Data-Driven Decision Making: Utilise data and analytics to inform product decisions, track performance, and identify areas for improvement.
Key Responsibilities
* Define and prioritise enablement initiatives to support our internal teams.
* Collaborate with stakeholders to understand the vision and shape of our products.
* Work alongside sales, support, and CX teams to ensure they are well-equipped with product knowledge and the tools to be successful.
* Proactively address roadblocks to ensure successful enablement and customer satisfaction.
* Engage with customers to gather insights and feedback, ensuring our products meet their needs and expectations.
* Communicate the latest product updates and features to internal teams and customers.
* Develop and implement frameworks to measure product success.
Skills, Knowledge and Expertise
* Proven experience in product enablement or similar role in product management.
* Excellent communication skills and a team-oriented mindset.
* Proficiency in data analysis and using data to drive decision making.
* Strong interpersonal skills to build and maintain customer relationships.
* Empathy, active listening, and the ability to understand and address customer needs and concerns.
* Excellent problem-solving skills and a proactive approach to customer engagement.
Benefits
As part of the Kinetic team, you will benefit from:
* Working for an organisation where people and culture genuinely matter.
* Excellent training and support with the opportunity for further professional development.
* Performance-related bonus scheme.
* 25 days annual holiday allowance plus bank holidays off.
* 2 wellbeing days a year to rest and recharge.
* Christmas shut-down period for a well-deserved break.
* Company contribution to pension.
* A flexible benefits package, which is customisable by you. You can choose from private health care, life assurance, personal development, cinema tickets, wide range of discounts at retailers and so much more!
Kinetic provides excellent working environments at its offices, including kitchens with free breakfast, tea, coffee, and refreshments. Our social committee organises activities and events throughout the year, and you’ll have the opportunity to do charitable work within the local community.
Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.
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