The importance of your role.
This is your chance to be part of something a bit different. You’ll help our customers feel good by providing fantastic customer care. Making our customers feel better is what it’s all about. It’s everything from dispensing what they need to your gentle advice that’ll put them at ease, letting them know that you’re there for them. Together, these elements will play a big part in making us No 1 for Customer Care.
What you’ll be doing day to day.
As a Dispenser, your customer care will be exceptional. It’s more than providing the medicine customers need; it’s about giving them a reassuring experience. It’s the little things that make a big difference, like a friendly chat. Using your expert knowledge and brilliant advice, you’ll put our customers at ease. We have many fantastic health services on offer, and you can recommend how we can support them. Your role will involve being the first point of call for customer queries, inspiring them with your amazing customer care and attention to detail. Your love for personable service will keep our customers coming back, making them feel good on many levels.
How will you do it?
Build great relationships with the Pharmacy team; the more advice we can give, the better our customers feel. Share what you know with your team, as it could make a difference to someone. Know our customers; this can greatly influence the way we do things. By passing on feedback and taking action, you’ll be part of improving our care even more. We’re proud of the standards we have, and we want to look after our customers, so getting what they need is really important to us.
What you’ll need to have.
We’re looking for great people with a friendly personality. It’s about working together as one great team – our people are at the heart of our business. This is a fantastic opportunity for your own development and a chance to learn more about us as a business. You’ll need professional and Pharmacy experience, along with wonderful customer service skills. But it isn’t just about experience; we’re interested in seeing the real you – and that makes us all feel good.
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