Job Description
Location:
HMP The Verne, Portland
Job Type:
Part-time, 6 hours per week (2 hours on Sat, Sun and Mon)
Contract Type:
Permanent
Salary:
£23,400 per annum FTE; £3,744 per annum pro rata
Benefits:
Generous holiday allowance, season ticket loan, cycle to work scheme, charity worker discounts, enhanced maternity package, wellness, inclusion, and diversity groups
Blue light card
PACT is seeking a dedicated and compassionate Visits Centre Assistant to join our team at HMP The Verne. As a key member of our team, you will provide essential support to our visitors, ensuring a warm and welcoming environment for all. Your role will involve assisting with the smooth operation of the Visits Centre, providing information and guidance to visitors, and maintaining a safe and secure environment. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.
Key Responsibilities:
* Assist with the day-to-day operation of the Visits Centre
* Provide information and guidance to visitors
* Maintain a safe and secure environment
* Support the team in delivering excellent customer service
Requirements:
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Basic knowledge of customer service principles
* Ability to maintain confidentiality and handle sensitive information
What We Offer:
* Generous holiday allowance
* Season ticket loan
* Cycle to work scheme
* Charity worker discounts
* Enhanced maternity package
* Wellness, inclusion, and diversity groups
* Blue light card