Wise Employment is currently recruiting for a Retail Assistant for a family-owned and run business in the Plymouth area, which has branches across the South West and is one of the leading independent electrical retailers in the region.
You will be responsible for a wide range of sales within the electrical industry, including a huge range of electrical products such as washing machines, fridge freezers, cookers, TVs, air fryers, heating, fires, and lights. The largest sector within this would be white goods and/or large kitchen appliances.
Wise Employment is seeking someone who is confident and professional with a sales background, capable of offering support and guidance to customers and colleagues alike. We are looking for someone who can join the team and strengthen an already strong and confident sales team.
As a Retail Assistant, you will need a friendly and approachable demeanor, as you will be dealing mostly with the public, while also serving commercial contracts and customers.
Hours of work will be between 8:30 am and 5:30 pm, Monday to Saturday, with a day off during the week.
We offer a salary of £24,870 with benefits including free or subsidised travel, company events, store discount, and free onsite parking.
As a Retail Assistant, you will be responsible for:
* Answering calls and emails, as well as dealing with customers face to face to address any queries.
* Managing any queries, feedback, or escalations with manufacturers or third-party companies.
* Creating an open dialogue through strong relationships within key departments throughout the company to deliver and develop the front line customer experience.
* Handling day-to-day administration tasks.
* Optimising branch performance by continually improving customer experiences.
* Proactively contributing to Customer Service initiatives as advised by the Management Team.
Continuous training will be provided, but all applicants must show a willingness to learn to promote independent working and to develop product and procedural knowledge quickly.
To apply, please call Wise Employment Plymouth or apply via the job board link.
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