Job summary Salary £24,071 STHM T&Cs Hours: 39 hours full time, plus additional late night, weekend & bank holiday working on a rota basis. An exciting opportunity has arisen for a dispensing pharmacy assistant to join a dedicated team working in the outpatient's pharmacy at James Cook University Hospital. The post holder will be a key member of the outpatient's pharmacy team, making major contributions to the daily workflow to ensure outstanding quality services for customers and service users. Under the leadership of the Pharmacy Manager, the successful candidates will deliver outstanding services, ensuring that these are provided in accordance with the relevant professional, ethical, legal and locally agreed policies, procedures and standards. Main duties of the job The successful candidates will work to accurately select and label medications from prescriptions. In addition, the post holder will provide relevant and professional counselling and advice to customers and service users. Other responsibilities include providing expert advice on over the counter products, operating tills and IT systems, receiving, storing, rotating and ordering stock as necessary. We are looking for a motivated and positive individual who can contribute to the efficiency of the outpatient pharmacy services, with outstanding customer satisfaction and communication skills. Applying candidates should be strong team players, be flexible to change and have confidence to effectively liaise with other health care professionals in a hospital setting. Applicants must have a BTec/NVQ level 2 in Pharmaceutical Sciences or equivalent Please note this post may close at sufficient applicants About us South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions: Your Leadership Impact Service Improvement for Beginners After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team. Date posted 21 February 2025 Pay scheme Agenda for change Band Band 3 Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 328-CP-6993334 Job locations The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Person Specification Qualifications Essential GCSE in Maths and English or Functional Skills (level 2) BTec/NVQ level 2 in Pharmaceutical sciences or equivalent. Knowledge Essential Excellent customer service skills. Excellent written/oral communication skills Excellent time management skills and ability. Confident and assertive dealing with the general public and healthcare professionals. Flexible and able to modify approach to achieve objectives. Be positively aware of the code of ethics as laid down by the GPhC Evidence of strong knowledge of over the counter products Experience Essential Previous experience in a community pharmacy Person Specification Qualifications Essential GCSE in Maths and English or Functional Skills (level 2) BTec/NVQ level 2 in Pharmaceutical sciences or equivalent. Knowledge Essential Excellent customer service skills. Excellent written/oral communication skills Excellent time management skills and ability. Confident and assertive dealing with the general public and healthcare professionals. Flexible and able to modify approach to achieve objectives. Be positively aware of the code of ethics as laid down by the GPhC Evidence of strong knowledge of over the counter products Experience Essential Previous experience in a community pharmacy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Healthcare Management Limited Address The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)