Job Description
As a Collections and Delivery Driver for DPD, you will serve as the primary point of contact for our customers. Your role is important in upholding our reputation for excellence and reliability. Providing outstanding service during both collection and delivery processes, is equally as vital as adhering to strict time schedules.
Key responsibilities include:
1. Commence your shift at the depot, assisting with the loading of parcels.
2. Execute a daily delivery and collection schedule, typically encompassing 40-60 stops within the designated area.
3. Utilise the provided sack barrow/hand truck for the transportation of heavier items, ensuring proper handling and safety protocols are followed.
4. Maintain a high standard of professionalism and courtesy when interacting with customers.
5. Adhere strictly to all road safety regulations and company policies.
6. Efficiently manage your time to ensure all collections and deliveries are completed within the specified timeframes.
7. Accurately document all transactions and maintain thorough records of your daily activities.
8. Report any issues or discrepancies promptly to the relevant supervisors.
9. Continuously strive to improve service quality and operational efficiency.
Qualifications
What we’re looking for:
To be considered for the role you must have:
10. A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
We are also looking for you to demonstrate that you:
11. Recognise the value of providing great customer service
12. Can work to deadlines, are flexible and always go above and beyond
13. Are friendly, approachable, positive, resourceful and professional
14. Are able to multi-task and problem solve
15. Ability to lift, load and carry
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
16. Holiday trading
17. Enhanced maternity and paternity package
18. Free life assurance of 4 x salary on joining the pension scheme
19. Health Kiosks visiting every location
20. Vitality at Work
21. Free On Site Parking
22. Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
23. Milestone Days off to celebrate with your family and friends
24. For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses