Job Title- Deputy Manager Location- Bowbook - Fradley Salary - £28,529pa Contract type- Permanent Working hours- 35 hours per week About us GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people`s residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years` experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work About the Service As a Dementia centre of Excellence Amberwood is designed specifically to meet the needs of people living with dementia, Each with a communal kitchen, dining area, lounge, Cinema room and access to gardens and outdoor space-We also have a community hub on site offering the following to residents and the general public - Coffee bar, shop, hairdresser, events rooms, garden with children`s play area and much more. In your new role as Deputy Manager, you will: To lead the team as an exemplar of dementia best practice, providing quality care and support services for people with dementia and their family members/ carers To be accountable and responsible for key performance indicators relating to the quality, compliance and viability of services in the locality. To develop a culture of strong customer focus that demonstrates a personalised approach to individual`s needs and aspirations. To deliver strong financial performance for the service that enables GreenSquareAccord to deliver commercial and social objectives. To utilise tools to manage the financial spend and occupancy effectively. To work with the Head of Service in developing the service model to meet changing customer needs, commissioning intentions and the financial and contracting landscape. To participate in projects within the locality and the wider C&S department, to support the business delivery as identified by the Head of Service and SMG as priority areas of remodelling/mobilisation and development as assigned. To be based in an office within the locality area, but will be required to travel across the whole locality area and across the wider regional geography covered by GreenSquareAccord. Occasional attendance at events outside of the region will be required. Full Driving License (or ability to travel), business insurance and enhanced DBS disclosure required. There may be a requirement for you to work unsociable hours, including evening or occasional weekend work to meet the needs of the business. To participate in the out of hours rota, as required. As Deputy Manager, you will ideally have: Knowledge and experience of managing a care large care home for older adults-minimum 3 years experience Knowledge and experience of supporting people to live with dementia and associated conditions Experience of managing services to high quality and performance standards Experience of managing care services with a combination of both LA and privately funded customers Experience of managing and leading teams Experience of budgetary management and analysing financial performance Understanding of regulatory best practice direction in health, social care Proficient business use of MS/ teams software Understanding of current public sector commissioning strategies/processes and key drivers for change Our purpose We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious. You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. How to apply Please click Apply All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment, or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. Please note that if you are successful in this role, we will require a fully enhanced DBS check to be completed. Further details will be sent following offer.