Job Description
Job Title: Business Account Executive
Salary: £25,000 - £30,000 DOE + Benefits
Location: Cardiff
Job Summary:
The Business Account Executive is responsible for cultivating and maintaining long-term business relationships that drive new apprenticeship starts with both new and existing clients. The role actively promotes a full suite of services across all contracts, working towards monthly apprenticeship start targets and company growth objectives.
Key Responsibilities
Specific Duties
* Business Development : Generate apprenticeship starts through proactive sales activities, including client visits, presentations, networking, email outreach, phone sales, and cold calling.
* Client Account Planning : Collaborate with the Business Account Manager to develop account plans with specific targets for client satisfaction, retention, and future sales growth.
* Market Research : Keep abreast of market trends to identify and pursue new business opportunities.
* Account Management : Lead the full client journey, from lead generation through to onboarding, ensuring client needs are met to foster long-term partnerships.
* Target Achievement : Meet or exceed monthly sales and performance targets in alignment with company goals and key performance indicators.
* Client Support : Respond to client inquiries, offer aftercare, and maintain regular service calls in a professional, timely manner.
* Recruitment Strategy Consultation : Work closely with clients on recruitment and training strategies, including event planning and induction sessions.
* Onboarding Collaboration : Partner with the onboarding team to ensure all documentation for apprentice sign-ups is complete and compliant for a seamless start.
* Commercial Awareness : Maintain an awareness of local business trends to drive business generation.
* Reporting : Regularly report on sales activities, data, and forecasts to support business needs.
General Responsibilities
* Ensure the security of company assets and adhere to all policies and procedures.
* Comply with safeguarding, equal opportunities, and health and safety policies.
* Maintain a proactive approach in challenging discrimination and stereotyping.
* Participate in training and development programs as required.
Person Specification
Essential
* Experience : Proven success in a target-driven environment with experience in sales, tele-sales, client relationship management, or customer service.
* Skills : Excellent interpersonal, communication, influencing, negotiating, planning, and organisational skills; IT literacy.
* Requirements : Full driving license with access to own vehicle.
Desirable
* Fluent in Welsh
* Knowledge : Familiarity with local labor and business markets, safeguarding, and Prevent policies.
Characteristics
* Self-motivated, adaptable, team-oriented, able to work under pressure, and enthusiastic.