Are you ready to revolutionize digital health services? Join Digital Health and Care Wales (DHCW) as a Lead User Researcher and be at the forefront of innovation, transforming patient experiences with your expertise!
About Us:
At DHCW, we're on a mission to deliver high-quality, user-friendly digital health services. We believe that user research is the key to driving innovation and enhancing patient care. As a part of our vibrant team, you'll lead groundbreaking user research activities, mentor emerging talents, and contribute to the creation of state-of-the-art digital solutions.
We’re looking for an enthusiastic and talented Lead User Researcher to join our User-Centred Design team to support digital products and services in the Primary, Community and Mental Health directorate.
About the Role:
As a Lead User Researcher, you'll be the driving force behind our user research initiatives. You'll plan and lead research activities for complex services, build user-centered practices in new teams, and align research with broader strategic goals. Your expertise will guide and develop other user researchers, ensuring excellence in our research practices.
As a Lead User Researcher who is user-centred, you will specialise in planning and leading user research activities in larger teams and on more complex services. You will plan, design and carry out research activities with users that help teams get a deep understanding of the people that use our s...