Collections Officer Ready to join a dynamic company with plenty of progression opportunities, training and growth?We are working with a professional services company who are seeking an experienced Collections Officer to join their vibrant team in Blackburn, the successful candidate will support the Collections Manager in all collection activities. As a Collections Officer, your responsibilities will include: - Managing cash flow arrears and preparing reports - Expanding your understanding of Legal Tools and procedures - Keeping accurate customer records - Liaising with brokers for early arrears cases - Handling all customer inquiries - Verifying supplier invoices - Providing support to the operations team when needed - Reviewing cancelled Direct Debits daily and taking appropriate action - Delivering high-level administrative support - Maintaining up-to-date records of finance agreements - Ensuring all administrative tasks meet regulatory standards and company expectations What Were Looking For: - Experience in collections processes within a professional services setting - Strong numerical and analytical skills - High attention to detail - Excellent customer service skills with a confident telephone manner - Strong problem-solving abilities - Good time management and organisational skills - A team player who can meet deadlines What We Offer: - Competitive salary with an annual discretionary bonus - Company pension scheme - 25 days of holiday (plus bank holidays) - Private healthcare - Free parking - Social events - Opportunities for training and development If you're ready to take the next step in your collections career contact Charlotte, our finance recruitment specialist, on 01254 445 980 ADZN1_UKTJ