New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and motivating a team. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
1. Open and close the store following the correct company procedures
2. Encourage continuous improvement through ongoing feedback
3. Support the Store Management team on overall store and back of house standards
4. Assist in training and coaching Associates
5. To achieve personal KPIs and contribute to overall store performance
6. Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
7. Help to ensure the store remains commercial as possible following company guidelines
8. Adhere to company’s policies and procedures
9. Responsible for maintaining health, safety, and environmental standards in store
10. Perform other duties that as required from the management team
REQUIREMENTS FOR SUCCESS:
11. Team Player
12. Previous retail experience desirable or proven experience in a team environment
13. Demonstrate customer service skills
14. A passion for retail and sales
15. Desire to learn
16. Ability to perform basic maths and general retail operational processes
17. Understanding of POS register systems
18. Effective communication skills
19. Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
20. Competitive compensation
21. Potential to earn more through our Retail Bonus Scheme
22. Great development opportunities
23. Inclusive working environments across all our European locations
24. Generous staff discount
25. Project involvement across our European region
26. Flexible uniform package