We'd love to hear from you if you have: practical experience in an operational role in a holiday operating environment a good understanding of necessary standards of housekeeping, presentation and maintenance some supervisory experience, good people skills, confidence dealing with a variety of situations including incidents and complaints Byddem wrth ein bodd yn clywed gennych os oes gennych chi: profiad ymarferol mewn rôl weithredol mewn amgylchedd gweithredu gwyliau dealltwriaeth dda o'r safonau angenrheidiol o gadw tŷ, cyflwyno a chynnal a chadw rhywfaint o brofiad goruchwylio, sgiliau pobl dda, hyder wrth ddelio ag amrywiaeth o sefyllfaoedd gan gynnwys digwyddiadau a chwynionHolidays Team Leader/ Arweinydd Tîm Gweithrediadau GwyliauTo find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.I ddysgu mwy am sut brofiad yw gweithio o fewn yr adran “Gwyliau” yn yr Ymddiriedolaeth Genedlaethol, cliciwch yma.You will induct new staff and support the provision of an efficient, effective and flexible service ensuring cover for changeovers, service cleans and house opening achieving very high standards of presentation; co-ordination of routine maintenance and repairs, and deal with customer queries in line with the NT Holidays Toolkit.Health and Safety compliance and good environmental management is essential. You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.Byddwch yn sefydlu staff newydd ac yn cefnogi darparu gwasanaeth effeithlon, effeithiol a hyblyg gan sicrhau yswiriant ar gyfer newid, glanhau gwasanaethau ac agor tai gan gyrraedd safonau uchel iawn o gyflwyno; cydlynu gwaith cynnal a chadw ac atgyweirio arferol, ac yn delio ag ymholiadau cwsmeriaid yn unol â'r Pecyn Cymorth Gwyliau NT.Mae cydymffurfiaeth iechyd a diogelwch a rheolaeth amgylcheddol dda yn hanfodol. Byddwch yn gyfarwydd â gweithio i asesiadau risg, gweithdrefnau COSHH, adroddiadau damweiniau a diogelwch tân.Gallwch edrych ar y proffil swydd lawn sydd ynghlwm. Nid oes angen i chi feddu ar yr holl wybodaeth, sgiliau a phrofiad ar y rhestr; dim ond llun llawn ydyw o’r hyn sy’n bosib yn y swydd hon.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places Click here to find out more about the benefits we offer to support you. Yr arwyddair sydd wrth wraidd yr Ymddiriedolaeth Genedlaethol yw 'I bawb, am byth'. Rydym yn gweithio'n galed i greu diwylliant cynhwysol, lle mae pawb yn teimlo eu bod yn perthyn iddo. Mae'n bwysig bod ein pobl yn adlewyrchu ac yn cynrychioli amrywiaeth y cymunedau a'r cynulleidfaoedd yr ydym yn eu gwasanaethu. Rydym yn croesawu ac yn gwerthfawrogi gwahaniaeth, felly pan ddywedwn ein bod ar gyfer pawb, rydym eisiau i bawb deimlo'n gartrefol yn ein timau hefyd. Cynllun pensiwn sylweddol hyd at 10% o gyflog sylfaenolMynediad am ddim i eiddo'r Ymddiriedolaeth Genedlaethol, i chi, gwestai a'ch plant (dan 18 oed)Cynllun gofal plant di-drethCynllun benthyciad blaendal rhentBenthyciad tocyn tymorGostyngiadau buddion y gweithle, h.y. aelodaeth gampfa, codau gostyngiad siopa, gostyngiadau ar gyfer y sinemaLwfans gwyliau hyd at 32 diwrnod mewn perthynas â hyd y gwasanaeth, yn ogystal â chynllun prynu gwyliau, yn amodol ar fodloni meini prawf gofynnol.Oriau gweithio hyblyg lle bynnag y bo'n bosiblRhaglen cynorthwyo cyflogaiParcio am ddim yn y rhan fwyaf o leoliadauCyngor ariannol annibynnol Cliciwch yma i ddysgu mwy am y buddion rydym yn eu cynnig i’ch cefnogi chi.Closing Date: 24 November 2024 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 157746IRC157746SwanseaPermanent p/t (15 hrs pw)Ends: Nov 24th 118.6 mi from CoventryWe have an opportunity for a Team Leader to support our Holiday Cottage Cleaners at The Gower.Duration: PermanentHours: 15 hours per week. Responsible for two changeovers in the week.Salary: £11.64 an hour/ £9,079.20 per annumInternally you will be known as 'Holidays Operation Team Leader'For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Mae gennym gyfle i Arweinydd Tîm gefnogi ein Glanhawyr Bythynnod Gwyliau ym Mro Rhyn GŵyrHyd: ParhaolOriau: 15 awr yr wythnos. Cyfrifol am ddau newid yn yr wythnos.Cyflog: £11.64 yr awrYn fewnol, byddwch yn cael eich adnabod fel Arweinydd Tîm Gweithrediadau Gwyliau.Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.Gower, South Pilton Green Farm, Swansea, SA3 1PQCompliance.Eligibility to Work in the UK11.64 per hour