Job Title: Customer Services Advisor
Location: Desborough
Role Type: Permanent / Part Time - 20 hours
This is a fantastic opportunity for a customer centric individual to joining a successful award-winning organisation that put their customers, colleagues and communities at the heart of everything they do.
The Role
· Deliver exceptional customer service
· Provide help and support to customers and colleagues
· To ensure the customer journey results in good customer outcomes
· Demonstrate a full knowledge of the clients products
· Deliver competent till management
· Ensure the correct policies, processes, and procedures are followed at all times.
· Commitment to the organisations purpose and contribute to this through their Thrive agenda
· General administration tasks to support the smooth running of the Branch
Full training will be given and ongoing support to ensure you develop into the role and be the best you can be.
Key skills
· Good customer service skills gained in a customer facing role
· Highs levels of accuracy and numeracy
· Flexible & adaptable
· Sense of community
· Passionate about what you do
Salary: £13,236 (inclusive of 1 Saturday a month worked)
Working hours: 20 hours per week + 1 Saturday/month at Market Harborough)
- Working Hours are Monday, Tuesday, Wednesday...