Contract Type: Full-time / Permanent
Based in Central London, the service specialises in providing accommodation and specialist support for homelessness adults in need. Sometimes our residents have been the victims of modern day slavery or trafficking and need our support to re-establish themselves in the community.
We are excited to be recruiting for a Team Leader to assist in the effective management, administration and co-ordination of the service.
As Team leader, you will be required to work shifts across the week and lead the team and provide guidance, conduct supervisions and assist in developing the culture of the team and service. The role would monitor the overall performance of the service to ensure that it meets the required standards and contractual responsibilities and conduct supervisions.
You will also be required to provide support and direction to the people who use the service so that they feel empowered to make positive choices such as finding employment/alternative accommodation. You will be involved in a variety of tasks to support individuals including liaising with/accompanying individuals to meetings with external agencies and medical professionals.
Your support will encompass a variety of tasks including day to day operational domestic responsibilities (support in the kitchen, reception duties) and supporting the service’s management team with effective management and leadership of the service, whilst complying with health and safety regulations.
To be eligible to apply for this role you will need to be able to speak a second language/multilingual, European - especially Polish Russian Ukrainian, Punjab, Mandarin and Romanian.
Essential Criteria:
1. Experience of working with Vulnerable Adults for a minimum of 2 years
2. Experience in managing/supporting staff teams
3. Must be able to speak a second language or have experience e of working abroad with different culture settings.
4. Promote health and wellbeing in people’s lives
5. Be friendly, caring and trustworthy
6. Ability to support individuals to be safe
7. Ability to support and assist to make positive choices
8. Making everyday matter for the people we support
9. Ability to motivate self and others
10. Ability to work flexible hours including weekends and sleepovers
11. Good working knowledge of IT including Microsoft Office packages particularly Word and Excel
12. Must be able to speak an Eastern European language as detailed above
Benefits and Rewards:
13. Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
14. Employee Assistance Programme
15. Auto Enrolment Pension Scheme
16. Health Cash Plan
17. Bike to Work Scheme
18. We are an equal opportunities employer
19. Excellent training and development opportunities
An enhanced DBS (Disclosure and barring Certificate) is required, which we will pay for.