Job summary Title - Band 3 Admin Support Part-time 22.5 hours per week Mandatory Thursday 0830-1630 and two other weekdays working 0830-1630 Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly, and compassionate with enthusiasm for developing new skills? If this describes you then this could be the job opportunity for you. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Main duties of the job You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our Adult Physical Health Wheelchair service. This will include production of clinical letters, booking/rescheduling patient appointments, accurate data inputting onto electronic patient records system, answering complex telephone queries, minute taking, ordering. The post holder will need to be flexible as they may be required to undertake cross site working to cover annual leave/sickness to meet the needs of the service. Please be advised that this post offers part-time 22.5 hours Please be advised that the interviews for this post will take place on 10 /02/2025. About us University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk) By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata per annum Contract Permanent Working pattern Part-time Reference number 218-AC-B3-6935174 Job locations Newfield Annexe Kingfield Road Coventry CV1 4DW Job description Job responsibilities Research and Development Undertake surveys or audits (e.g., reception volume / traffic) as necessary. Ensure other admin staff undertake this as required. Complete staff surveys Physical Effort Frequent sitting or standing in a restricted position Word-processing and inputting data. Repetitive movements as required for data input Work will be predominantly office based although travel to support services taking place at other Trust locations may be required Mental Effort Predictable concentration (e.g. for transcribing) Ability to check own work Ability to pay attention to detail where there are unpredictable interruptions to the work pattern Typing complicated documents Ability to work under pressure and deal with stressful situations Support the team handling appropriate customer complaints in relation to the service, escalating formal complaints to a Band 5 Senior Admin Lead if appropriate and liaising with other relevant departments and agencies For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements. If you have any questions, please contact Dominic Woods dominic.woodsuhcw.nhs.uk Please see attached Job description and person specification for full details of roles and responsibilities. Job description Job responsibilities Research and Development Undertake surveys or audits (e.g., reception volume / traffic) as necessary. Ensure other admin staff undertake this as required. Complete staff surveys Physical Effort Frequent sitting or standing in a restricted position Word-processing and inputting data. Repetitive movements as required for data input Work will be predominantly office based although travel to support services taking place at other Trust locations may be required Mental Effort Predictable concentration (e.g. for transcribing) Ability to check own work Ability to pay attention to detail where there are unpredictable interruptions to the work pattern Typing complicated documents Ability to work under pressure and deal with stressful situations Support the team handling appropriate customer complaints in relation to the service, escalating formal complaints to a Band 5 Senior Admin Lead if appropriate and liaising with other relevant departments and agencies For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements. If you have any questions, please contact Dominic Woods dominic.woodsuhcw.nhs.uk Please see attached Job description and person specification for full details of roles and responsibilities. Person Specification Qualifications Essential See supporting documents Experience Essential See supporting documents Desirable See supporting documents Knowledge Essential See supporting documents Desirable See supporting documents Skills Essential See supporting documents Person Specification Qualifications Essential See supporting documents Experience Essential See supporting documents Desirable See supporting documents Knowledge Essential See supporting documents Desirable See supporting documents Skills Essential See supporting documents Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Coventry and Warwickshire NHS Trust Address Newfield Annexe Kingfield Road Coventry CV1 4DW Employer's website https://www.jobsatuhcw.co.uk (Opens in a new tab)