Customs Bureau Clerk DHL Global Forwarding, a world-renowned company, consistently recognised as a top employer offers excellent opportunities where you can develop and progress your career. 12-month Fixed-Term Contract (potential to move into a permanent role depending on business needs) 09.00 - 17.00 Monday to Friday Flexible working Hayes office UB3 1HJ / home Playing a significant role in overseeing the customs process for both air and ocean shipments youll build strong working partnerships with our customers whilst collaborating with our team of experienced customs professionals some of the best in the business We offer A market leading salary plus shift allowances where applicable Annual bonus 25 days holiday plus bank holidays Pension scheme - up to 8% employer contribution Full induction, online learning and systems and process training Career development there is no ceiling at DHL Charity and volunteering support through DHL Foundation What youll be doing: Completing and submitting customs declarations Preparing and reviewing customs documentation e.g. packing lists, bills of lading, airway bills Providing customers with shipment updates Offering customs related guidance to customers, customs authorities & internal stakeholders Resolving issues and providing updates relating to disputes, inspections or customs delays Determining goods tariff classifications and calculating duties, taxes, and fees About you Essential for this role is your experience of customs/imports/exports administration and processes. In addition, youll: Be eligible to work in the UK without the need for sponsorship now or in the future Possess a high attention to detail and the ability to prioritise and efficiently manage workload Have a strong working knowledge of MS Outlook About Us: DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220 countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics. CLICK APPLY to register your interest. Everyone will receive a response